Smithworks Privacy Policy
This privacy policy explains how Smithworks collects, uses, protects, and handles your Personally Identifiable Information (PII) in accordance with our website. PII, as defined by US privacy law, is information that can be used alone or with other data to identify, contact, or locate an individual. Please read this policy carefully to understand our practices.
What personal information do we collect?
When you order, register, or interact on our site, we may collect your name, email address, mailing address, phone number, or other details to enhance your experience.
When do we collect information?
We collect information when you:
- Subscribe to a newsletter
- Respond to a survey
- Fill out a form
- Use live chat
- Enter information on our site
How do we use your information?
We use your information to:
- Personalize your experience and deliver relevant content or products
- Improve our website
- Respond to customer service requests
- Administer contests, promotions, surveys, or other features
- Follow up after correspondence (live chat, email, or phone)
How do we protect your information?
- We use regular malware scanning.
- We do not use vulnerability scanning or PCI standards, as we only provide articles and information and do not collect credit card numbers.
- We do not use an SSL certificate.
Do we use cookies?
Yes, we use cookies to:
- Understand and save your preferences for future visits
- Track advertisements
- Compile aggregate data on site traffic and interactions to improve user experience
You can disable cookies through your browser settings, but this may affect site functionality.
Third-party disclosure
We do not sell, trade, or transfer your PII to outside parties.
Third-party links
Our website may include third-party products or services with separate privacy policies. We are not responsible for the content or activities of these linked sites but welcome feedback to maintain site integrity.
Google
We use Google AdSense Advertising, which employs cookies (e.g., DART cookie) to serve ads based on your prior visits to our site and other websites. You can opt out via:
We have implemented Demographics and Interests Reporting, using first-party (e.g., Google Analytics) and third-party cookies (e.g., DoubleClick) to analyze ad interactions.
California Online Privacy Protection Act (CalOPPA)
Per CalOPPA:
- You can visit our site anonymously.
- Our Privacy Policy link, including the word “Privacy,” is accessible on our homepage or the first significant page after entering our site.
- We notify you of policy changes on this page.
- You can update your personal information via our contact page.
Do Not Track signals
We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT mechanism is in place.
Third-party behavioral tracking
We use third-party services like HubSpot and Hotjar for behavioral tracking. By accessing our site, you consent to this tracking.
COPPA (Children’s Online Privacy Protection Act)
We do not market to children under 13 and comply with COPPA, which ensures parental control over children’s online privacy.
Fair Information Practices
In case of a data breach, we will notify you via:
- Email within 7 business days
- In-site notification within 7 business days
We adhere to the Individual Redress Principle, allowing you to pursue legal rights against non-compliant data collectors.
CAN-SPAM Act
We collect email addresses to:
- Respond to inquiries or requests
- Send marketing emails to our mailing list
To comply with CAN-SPAM, we:
- Avoid false or misleading email subjects
- Identify advertisements clearly
- Include our physical address
- Monitor third-party email marketing services
- Honor opt-out requests promptly
- Provide an unsubscribe link in emails
To unsubscribe, visit our contact page and request removal.
Contacting Us
For questions about this privacy policy, visit our contact page.
Last Edited: May 22, 2025
